EssayChief.com has a website plain in design, but full of promises. They say that this is the safest place to order your academic papers from. Our evaluation of services, prices, website appearance, discounts and customer service should provide you with an insight about all the features the company promotes. Eventually, we will help you find the perfect service for your papers.
The key features promoted on the official website of Essay Chief are:
- Strict plagiarism-detection regulations
- Free features
- Money back guarantee for missed deadline
- Complete anonymity
- 24/7 customer support
“Essaychief.com was a day late with my paper. They refunded me, but completely ruined my chance at getting a good grade.” – Laura Logan.
“Bad papers and terrible customer service. The prices are good, but I actually ended up spending double because I had to order the same paper from another service.” – Stephanie Thompson.
Papers You Can Order from This Service
If you scroll to the bottom of the homepage, you will find a list of services. This list includes essays, term papers, book and movie reports, annotated bibliographies, PowerPoint presentations, theses, dissertations, editing and proofreading and exam preparations. The last point here is ‘academic assistance of any kind’, which means that you can order your paper even if it is not in the list.
Once we opened the ordering form, we found some other services such as admission essays and personal statements, website and blog post content writing. There is also the option ‘other’, which you can use to order a paper that is not in the dropdown list. Overall, this company offers a solid range of services.
Prices at Essay Chief
An essay with a deadline of 7 days costs $19.75, which is a high rate for high school level papers. The same type of paper would cost $24.75 for graduate level, while assignments that are more complex such as a dissertation costs $34.95 per page!
Discount and Loyalty Policy
No first-order discounts? For a writing company that has been on the market for almost two decades, not having a discounted price for first-time customers is a huge disadvantage. Writing companies always offer high first-order discounts to attract customers and allow them to check the quality of service at a reduced price.
The only existing discount this company offers is 10% for returning customers. This is a good discount since it applies to every future offer, but the disadvantage is that regardless of how long you order from the service, this is the biggest discount you will ever get.
Website Design and Navigation
The website is not just plain in design, but we would say even unprofessionally simple. There is not a single picture on the website and there are several instances where the content contains mistakes. Furthermore, the company has not done anything to make the website helpful and educational, which means you will find no samples or blog posts anywhere.
Customer Support Service Functionality
The fact that EssayChief does not have a live chat option or even a phone number on the website came as a shock! Students need to be able to reach their academic papers provider at any time, which is impossible with this service. The only way to contact Essay Chief is via the message center, where you need to write your email address and wait for their reply. It actually took the representatives 10 hours to answer our message!
Quality of Papers and Service
As for the quality of papers, we were most disappointed by the content. The research paper we ordered was delivered 2 hours after the deadline, which only confirmed our concern when we read the phrase ‘ Money back guarantee for missed deadline’ on the homepage.
We found several instances of plagiarism and exactly five mistakes in the content. Knowing how badly the customer service works, we did not even contact them for revisions. We asked for a refund because of the missed deadline and got no response whatsoever.